eOption reviews, ratings, pros and cons, complaints from brokerage customers

eOption Ratings

eOption average user rating: brokerage firms reviews

eOption BrokerageReviews.org rating: 3-star brokerage firm rating

eOption Review: Stocks, ETFs & Options Trading Commissions

Stocks: $3
Options: $3.00 ticket charge plus $0.10 per contract
Option Exercise and Assignment: $9.00
Extended Hours Trading: $25 for up to 5,000 shares, $0.003 per share for over 5,000 shares
Mutual funds: $14.95

Minimum To Open eOption Online Brokerage Account

eOption Promotional Code/Offer/Bonus 2012

(no promotional offers at this time)

eOption Reviews


by John, 11/22/2011 Pros: Cons: For $.25 per contract, their site says you get Direct Access via third-party trading platforms, including Sterling Trader Pro. But you must pay $250 per month for use of Sterling Trader Pro regardless of trading volume. I suppose for very active traders, eOption is THE best deal out there -- $3 ticket plus $.25 per contract is the lowest I have seen anywhere! I am considering opening an account here, so I look forward to reading posts by anyone having experience with eOption and the Sterling Trader Pro platform.
by bob, 9/30/2011 Pros: none Cons: i saw that there are several blatantly fake 5star reviews with random words... so i figured id bring the star average back down. i saw that there are several blatantly fake 5star reviews with random words... so i figured id bring the star average back down.
by rzx, 4/29/2011 Pros: Cons: worst customer service. Sent E-mail and never got reply.
by sure, 4/14/2011 Pros: pl update& rise to the occasion Cons: pl rise to the occasion by providing best of all services th king u.
by sures patel, 3/28/2011 Pros: Cons: an excellant place for traders.when their capabities etc wll be improvised its peers will be no where. let their mottos goals dreams one day comes true.
by Sean, 2/27/2011 Pros: Cheap, but trades go through Cons: Rude Customer Service I love this place. It is a little old fashioned but it gets the job done, its kind of like buying and old pick-up truck in good condition. I use free online charts and services so I've never tried theirs. I find something I like, I buy or sell and that's it. I know, you have to phone them to fund your account etc. etc. and the customer service is a little rude, but when I complained about it they immediately returned my email and told me they'd handle it.
by Chadwick, 2/1/2011 Pros: Price Cons: Everything but price Everything DEKE mentioned above on 8/13/2010 I have also found to be true. I can't tell you how many times I had to call them to leg into spreads because their website & margin mechanisms weren't working. There were also times when I wanted to sell a deeper in the money option to offset/hedge another itm option (create a vertical spread) but their risk mechanism failed to allow it. My attempts to explain to their poorly educated support staff that the resulting spread contained only exercise risk was a complete waste of time. I never felt comfortable or able to execute anything but simple option or simple vertical spread orders. Their desktop software, which they charge for, looks and operates like it was written by two 12 yr olds in 1995... Their web platform is basically only account details and order entry. Both functions it does poorly. Entering orders was a giant pain and redundant. I was always running into problems with them. I was on the phone more with them over the 3 month period that I traded with them than I was with any of my last brokers combined. (over the last 5 years) I had really high hopes for eoption when I started out. I require fairly little from my broker and I have had many brokers which were not at the top of the industry. I thought that, even with outdated software, that since they clear through Pension like many of the other brokers I have used, that they would probably work out fine. How wrong I was. After all of the phone calls and hassles I prefer paying more than dealing with this.
by DannyCaliOc, 10/13/2010 Pros: Cons: No setup fees or maintenance fees for IRAs, although it does have a termination fee. Also has direct access platforms.
by Expiencetrades, 10/13/2010 Pros: Cons: Their prices are great but they offer no service at all. They are not option trader friendly. No charts. Option chains are not user friendly and often wrong. I never used their option chain. Nothing is good about them except the price.
by DEKE, 8/13/2010 Pros: Cons: eOption offers great rates on option trades but the website is so bad it's going to cost you money. I tried them because I do options trades with sometimes 100s of contracts. Their rates saved me up to $200 per trade vs ThinkorSwim or OptionsXpress. Among the many problems I've had with the eOption site are: - They supposedly offer a "Live Help" service. I tried it several times over a week and it would never connect. - The balance of your account is only updated over night, so if you're making intraday trading decisions, you never know exactly where you stand. - If you're doing more complex option strategies where you leg into something like Iron Condors or Butterflies, the site has no ability for you to link the trades to show how the complete strategy is working. - worst of all, since the site isn't smart enough to link legged into iron condors, the margin calculations don't calculate properly. An Iron Condor on eOption is going to cost you twice as much margin as on most other brokerage sites. I've spoken with several of their management people trying to find someone who cared about their customer experience. It was a waste of my time and I'm closing this account. I've tried several other online brokerages and all were MUCH better than eOption. Supposedly eOption is updating their website in the summer of 2010. Until that is done, I would stay away.

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eOption reviewed by BrokerageReview.org users. 10 customer reviews. Rating: 3.

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